Shipping & Returns Policy

1. Order Processing:

Orders are processed within 1-3 business days after your payment is confirmed. We operate Monday to Saturday, excluding public holidays.
You will receive a confirmation email with your order details and an estimated delivery timeline once your order has been processed.

2. Shipping Rates & Delivery:

Domestic Shipping (India):
- Standard shipping is free for all orders within India.
- Estimated delivery time is 5-7 business days from the date of dispatch.
- Expedited shipping options are available at an additional cost, with an estimated delivery time of 2-3 business days.
International Shipping:
- Shipping charges for international orders are calculated at checkout based on your location.
- Estimated delivery time varies by destination and will be provided at checkout.
- Please note that customs fees and additional charges may apply for international orders. These are the responsibility of the customer.

3. Order Tracking:

Once your order has been shipped, you will receive a tracking number via email. You can track your order through our website or the courier partner’s website.

4. Delays:

We strive to ensure timely delivery of your orders. However, delivery times may be affected by factors beyond our control, such as customs delays, weather conditions, or courier service disruptions. We will keep you informed of any delays.

1. Return Policy:

We accept returns within 14 days of delivery for a full refund, exchange, or store credit, provided the item is unused, unwashed, and in its original packaging with all tags intact.
To initiate a return, please contact our customer service team at [insert contact email/phone] with your order number and reason for return. We will provide you with a return authorization and instructions.

2. Return Shipping:

For domestic orders, return shipping is free. We will provide a prepaid shipping label for you to return the item.
For international orders, customers are responsible for return shipping costs. We recommend using a trackable shipping service, as we are not responsible for lost or damaged returns.

3. Refunds:

Once we receive and inspect the returned item, we will process your refund within 5-7 business days.
Refunds will be issued to the original payment method. Please allow 7-10 business days for the refund to reflect in your account, depending on your bank or credit card provider.
Shipping fees (if any) are non-refundable.

4. Exchanges:

If you would like to exchange an item for a different size, color, or style, please follow the return process and place a new order for the desired item.

5. Damaged or Defective Items:

If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos and a description of the issue. We will arrange for a replacement or refund at no additional cost.

6. Non-Returnable Items:

Customized, made-to-order items, and gift cards are non-returnable and non-refundable.
Any items marked as “Final Sale” at the time of purchase are not eligible for return or exchange.

If you have any questions or need further assistance, please reach out to our customer service team at: